@Cafe World – Connectivity Issues – Wake up Zynga

@Cafe World – I DELETED YOUR APP TODAY.

Here is why:

  • Tired of the game “Retrying.”
  • Tired of the pop-ups “Buy Cafe Cash”, “Save the Wedding”, “Add Neighbors”, etc. The game is already too slow with too many connections issues to have constant pop-ups added to the mix.
  • Tired of “Connecting to Facebook” when trying to send gifts to neighbors. Haven’t been able to send a gift in weeks.
  • Tired of more recent lag and connectivity issues.
  • Tired of it taking 30 plus minutes to exchange dishes, visit neighbors, gift, etc. Due to the above mentioned issues. It never took this long when I first started playing.
  • Tired of none of these issues being addressed. The game is no longer fun.

I believe if everyone did the same, they’d quickly fix their issues. Along with similar issues on their other games: Farmville, Treasure Isle, Mafia Wars, etc.

I like playing these online games, but not when connectivity issues keep me on a game more than 10-15 mins. If I’m there 30+ mins because of connectivity issues, I’m losing productivity. Not being efficient and cost-effective with my time is not good. These games are for fun, a way to relax, a way to unwind or help clear the mind. They’re not to stress a person out, keep them there longer than they expect or need to be, and should never make a customer feel like they wasted their time on your app.

STOP adding to the game and FIX YOUR ISSUES!
LISTEN TO YOUR CUSTOMERS!

Or find your games are no longer used and/or valuable.

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